ATK has distinguished itself in the region by building comprehensive, robust, and advanced business solutions as products. Building great products is what we do. Since 2001 we have developed expertise in building great products that are available to our customers anytime, anywhere-in a secure environment. This capability reduces data redundancy and we guarantees a secure and stable platform.
Our CRM application is process focused and is built on an intelligent robust architecture that makes our CRM easier to customize, integrate, deploy and maintain on multiple platforms.
We realized the importance and need for the regional organizations to start initiatives and develop strategies towards providing value to their customers to enable not only customer- base growth and revenue, but also to maximize customer retention and reduce competitors’ penetration risks.
We strengthen our CRM application with CRM business consulting and integration services to enable optimum use of our products, faster deployment, and effective roll out.
The product enables your sales, marketing, and service teams-and an optional, support center. It's ease of use drives higher adoption among users and work groups. Integrates easily with other web applications and portals to increase productivity from within one application.
Sales: Automate, simplify and manage all the information your sales organization needs with one comprehensive set of tools that drives pipeline and forecasting effectiveness while increasing the productivity of sales representatives.
Marketing: Deliver a fully integrated target-to-close marketing and sales solution, enabling companies to better identify prospects, improve lead quality, and increase close rates.
Service: Build and retain customer satisfaction by resolving issues efficiently, access to knowledge base to resolve issues proactively. Continually improve service effectiveness across all customer touch points, ticket activity and resolve bottlenecks.
Analytics: Make informed, intelligent decisions based on deep insight into your business derived from the pre-built data warehouse that allows you to combine real-time intelligence with deep historical and comparative trend analyses.
Integration: Focus high-value resources on your business, not your IT infrastructure, with the integration framework support.
Hosted CRM Option: Make your agents more productive and your customers happier and more loyal with the only hosted multichannel support application that can be deployed in days, not months, and integrate with applications and databases without upfront capital expenditures or integration costs.
Adopting an HRMS frequently means a major change in the way an organization does business in terms of dealing with its staff. ATK has always consulted and advised its clients and prospects towards ensuring the readiness of the organization for adoption and implementation of an HRMS Package.
Based upon ATK extensive knowledge base in implementation of HRMS projects and in Human Resources Business Practices, ATK has developed a suite of HRMS functionalities that are specifically tailored to suit the GCC area and follow the principle of “Best Practical” rather than "Best Practice" that are usually claimed by international packages which introduce practices that are optimized for Europe and North America.
ATK HRMS is made up of a set of different functions and facilities which are named and packaged according certain industry standards as well as to the practice of the individual organization. However, there can be a considerable variation in content, meaning and functionality.
A consultant’s or vendor’s report can contain mentions of certain well known concepts in Human Resources or might place a tick in an RFP matrix to indicate the presence of a capability. However, our experience and knowledge in this domain led us to believe that unless each response and situation is investigated further it is not possible to know exactly what is meant and whether or not it meets the need of the organization.
The Business Principle adopted by ATK HRMS is the technique of Application Enabled Business Process Change. We recognize that it is difficult for organizations to make changes from within and that the journey from being an organization based on personal management to a more broadly based one is difficult.
We further recognize that in the GCC area this is further complicated by the fact that frequently some key expertise in the business is held by expatriate employees.
The aim of the ATK HRMS suite of applications is to make as much as possible of the Human Resources administrative expertise resident in the applications themselves and make these available in as intuitive manner as is possible.
The main business areas covered by the ATK HRM are:
ATK's HR BASE is the module where all information related to organization business structure (Locations, organization, positions, jobs etc) in the system is setup and managed.
It facilitates the setup for the following objects:
ATK Payroll is the financial record of the employee's salaries, wages, net pay and deduction and handles all aspects of processing the employee's payroll.
The following are the main objects of ATK's Payroll:
ATK offers world class Healthcare solutions to achieve customer satisfaction while enhancing productivity and profitability to an increasingly product conscious corporate and clientele.
We provide seamlessly integrated Healthcare solutions covering hospital information, clinical information, laboratory information, payment information, insurance information, retail pharmacy and much more.
The need of hour is to access a sophisticated and efficient system to address these challenges across all sectors in this domain.
Our products are backed by our commitment and extensive experience in the Healthcare domain over the years.
Our platform comprises of best business practices and enables to increase the productivity and organizational value providing outstanding patient care.
At the core of the Healthcare platform is the information exchange platform, - a highly secure, standards-based HIM infrastructure that integrates clinical data from across diverse and disparate systems and manages the variety of clinical records, document types and terminologies pervasive in today’s Healthcare system.
Our platform simplifies registration, clinical, administrative, financial, procurement, faster billing and collection cycles and processes.
Information exchange platform is built and integrated with business process workflow engine.
Our platform can be deployed as on-premise and on-demand SaaS model backed by processes and production support with affordable subscription.
Interoperability and information exchange are central to realizing the universal goals of improving health outcomes and reducing Healthcare costs. Our platform connects the ecosystem and transforms the services.
Our technology infrastructure enables health information exchange across providers and across diverse applications.
Flexible architecture allows data to be stored locally, centrally or in both locales
Flexible architecture privilege tailored made solutions for customers.
Enhance patient care and satisfaction with tailored services and treatments that focus on the patient
Increase Healthcare business collaboration by integrating your processes with physician practices, clinics, Healthcare providers, and payers
Integrates with CRM, Supply Chain Management, HRM, Billing, Business Activity Monitoring, Enterprise Portals, Hand-held Devices Compatibility, customer relationship management, business intelligence, enterprise portals, mobile business, supplier relationship with online access.
Help you manage patient services, treatment, scheduling, billing, accounting, clinical orders, medical and clinical documentation.
Deliver customized information and applications for Healthcare professionals.
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